Last Updated: September 2026

At Container Pool Pro, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, request information, purchase a container pool or pool equipment, or communicate with our team.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices available to you.

This Privacy Policy applies to information collected through the Container Pool Pro website, online checkout, contact forms, customer communications, and related services.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following types of information.

Personal and Contact Information

When you contact us, request a quote, place an order, or communicate with our team, we may collect:

Full name
Email address
Telephone number
Billing address
Shipping and delivery address
Property address for pool delivery and installation
Company name, when applicable
Information provided through contact or quote forms
Information contained in customer communications
Order and Purchase Information

When you purchase a container pool or other products from us, we may collect information necessary to process and fulfill your order, including:

Products purchased
Order number
Purchase date
Order amount
Billing information
Delivery information
Installation information
Product preferences and options
Order history
Communication relating to your order
Payment Information

Payments may be processed through third-party payment providers.

Container Pool Pro may receive limited payment-related information, such as payment status, transaction reference, payment method, and other information necessary to confirm and manage a transaction.

Where payment processing is handled by a third-party payment provider, your payment information may be collected and processed directly by that provider according to its own privacy policy and security practices.

Container Pool Pro does not need to store your complete credit or debit card number on our website when payment processing is handled by a third-party payment processor.

2. Information You Provide About Your Property

Because container pools require delivery and professional installation, we may collect information needed to determine whether delivery and installation can be properly coordinated.

This may include:

Delivery address
Property access information
Driveway or road access information
Gate or entrance information
Available installation area
Site preparation information
Information about potential access restrictions
Photos or videos of the delivery or installation area when provided by you
Other information reasonably necessary to coordinate delivery and installation

This information helps our logistics and installation teams plan the delivery and professional installation of your container pool.

When you visit our website, certain information may be collected automatically through your browser, device, cookies, analytics tools, and similar technologies.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Referring website
Approximate geographic location
Date and time of website visits
Website performance and diagnostic information

This information is generally used to understand how visitors use our website, improve website performance, maintain security, and improve the customer experience.

4. Cookies and Similar Technologies

Container Pool Pro may use cookies and similar technologies to operate, secure, and improve our website.

Cookies may be used to:

Keep products in your shopping cart
Remember website preferences
Support checkout functionality
Understand website traffic and usage
Measure advertising and marketing performance
Improve website functionality
Help protect the website against fraudulent or unauthorized activity

Some cookies may be placed by third-party services that provide analytics, advertising, payment, security, or other website functionality.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website, including shopping cart or checkout features.

5. How We Use Your Information

Container Pool Pro may use personal information for legitimate business and customer-service purposes, including to:

Process and fulfill orders
Process payments
Confirm purchases
Arrange delivery
Coordinate professional pool installation
Communicate with customers about orders
Respond to questions and inquiries
Provide customer support
Process approved cancellations, returns, refunds, and warranty claims
Provide information about products and services
Improve our website and services
Monitor website performance
Detect and prevent fraud, abuse, and security issues
Maintain business and transaction records
Meet legal and regulatory obligations
Resolve disputes
Enforce our Terms & Conditions and other policies

We only request information that is reasonably necessary for the purposes for which it is collected.

6. Order, Delivery, and Installation Communications

If you purchase a container pool from Container Pool Pro, we may use your contact information to communicate with you regarding your order.

This may include communications about:

Order confirmation
Payment
Product availability
Delivery scheduling
Delivery requirements
Site preparation
Installation scheduling
Installation requirements
Warranty matters
Returns or refunds
Changes or issues affecting your order

These communications are considered necessary service communications and may be sent even if you have not subscribed to promotional marketing.

7. Marketing Communications

If you choose to receive promotional communications from Container Pool Pro, we may use your email address or other contact information to send information about:

Container pools
Pool equipment
Pool options and accessorie
Promotions
New products
Company updates
Educational or informational content

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications regarding an order or customer relationship.

8. How We Share Information

Container Pool Pro does not sell customers’ personal information.

We may share information when reasonably necessary to operate our business, provide products and services, process transactions, or comply with legal obligations.

This may include sharing information with trusted service providers such as:

Payment processors
Shipping and transportation providers
Delivery and logistics partners
Professional installation teams
Pool equipment manufacturers or suppliers
Website hosting providers
Website security providers
Analytics providers
Email and communication providers
Customer support or live-chat providers
Advertising and marketing service providers
Professional advisors
Legal, regulatory, or government authorities when required

Service providers may only receive information reasonably necessary to perform their services for us or as otherwise permitted by applicable law.

9. Delivery and Installation Partners

Container Pool Pro coordinates delivery and professional installation of container pools throughout the United States.

When necessary to fulfill an order, we may provide relevant customer and property information to transportation, logistics, delivery, and installation partners.

The information provided may include:

Customer name
Telephone number
Email address
Delivery address
Property access information
Installation information
Order information

This information is used to coordinate the delivery and professional installation of your pool.

10. Third-Party Services

Our website may use third-party services to provide payment processing, hosting, security, analytics, advertising, communication, or other functionality.

These providers may process certain information according to their own privacy policies and terms.

Examples may include services used for:

Payment processing
Website analytics
Advertising measurement
Email communications
Website security
Customer support
Hosting and technical services

We encourage customers to review the privacy policies of third-party services when applicable.

11. Google Services and Advertising

Container Pool Pro may use Google services such as Google Analytics, Google Ads, Google Merchant Center, or other Google services to understand website activity, measure advertising performance, and promote our products.

Where these services are used, certain information may be processed by Google in accordance with Google’s applicable policies and terms.

We do not provide Google with information beyond what is necessary for the relevant service or functionality.

12. Data Security

Container Pool Pro takes reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses security measures designed to protect information transmitted through the website, including SSL/HTTPS technology where applicable.

Payment information should be submitted through secure payment and checkout systems.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

13. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The nature of the information
The purpose for which it was collected
Whether you have an active customer relationship with us
Order and warranty requirements
Accounting and business record requirements
Legal or regulatory obligations
Dispute resolution requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.

14. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information.

These may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Make other privacy-related requests available under applicable law

Some requests may be subject to legal or business-record exceptions.

To make a privacy request, contact us using the information provided in the Contact section below.

15. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include the right to request information about the personal information collected about you, request deletion or correction of certain information, and opt out of certain types of data sharing or targeted advertising.

Container Pool Pro does not sell customers’ personal information.

If applicable California privacy law provides additional rights, we will process qualifying requests in accordance with the requirements of that law.

To submit a California privacy request, contact us using the information below.

16. Children’s Privacy

Our website is intended for adults and general consumers purchasing container pools, pool equipment, and related products.

We do not knowingly collect personal information from children under the age of 13 for the purpose of selling products or services.

If you believe a child has provided personal information to us, please contact us so that we can review and address the information appropriately.

17. Links to Other Websites

Our website may contain links to third-party websites, services, manufacturers, payment providers, social media platforms, or other external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

18. Business Transactions

If Container Pool Pro is involved in a business transaction such as a merger, acquisition, restructuring, sale of assets, financing, or transfer of business operations, customer information may be transferred as part of that transaction where legally permitted.

Any transferred information will remain subject to applicable privacy requirements.

19. Legal Disclosures

Container Pool Pro may disclose personal information when we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to legal requests
Protect our rights or property
Prevent fraud or abuse
Protect the safety of customers, employees, or others
Investigate security incidents
Enforce our Terms & Conditions
Respond to government or regulatory requests

20. Privacy Policy and Other Website Policies

This Privacy Policy should be read together with our other website policies, including our:

Terms & Conditions
Returns & Refunds Policy
Container Pool Warranty Policy
Shipping & Delivery Policy

These policies explain important information about purchasing, delivery, installation, returns, refunds, warranties, and use of our website.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage customers to review this page periodically to stay informed about how we handle personal information.

22. Contact Container Pool Pro

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Container Pool Pro
Email: sales@containerpoolpro.com
Phone: +1 (731) 215 – 0406
Address: 2 Hermitage Ave, Nashville, TN 37210

When contacting us about a privacy request, please provide enough information for us to understand and respond to your request. We may need to verify your identity before completing certain requests.

23. Effective Date

This Privacy Policy is effective as of September 2026.

Container Pool Pro is committed to protecting customer information while providing shipping container pools, pool equipment, delivery, and professional installation services throughout the United States.