Last Updated: September 2026

At Container Pool Pro, we stand behind the quality of our shipping container pools, equipment, and professional installation services. Every container pool purchased through our website is delivered and professionally installed by our team throughout the United States.

This Warranty Policy explains the coverage provided by Container Pool Pro, the applicable warranty periods, what is covered, what is excluded, and how to submit a warranty claim.
We are committed to providing clear information and appropriate assistance when an issue occurs with a container pool purchased through our website.

1. Our Warranty Coverage

Container Pool Pro provides warranty coverage for qualifying manufacturing defects and covered installation workmanship.

Our standard warranty coverage is:

Product or Service	Warranty Period

Container Pool Structure

5 Years

Pool Equipment

3 Years

Heaters & Pumps

1 Year Manufacturer Warranty

The applicable warranty period begins from the date of delivery and professional installation unless otherwise stated in your order documentation.

Different components may be covered under different warranty periods. Customers should refer to their order documentation and product information for specific coverage details.

2. Year Container Pool Warranty

The container pool structure is covered by a 5-year warranty against qualifying manufacturing defects and defects in workmanship.

The 5-year warranty may cover qualifying defects affecting the structural integrity or intended function of the container pool.

Coverage may include, where applicable:

Container pool structure
Structural components
Pool interior and finishing components
Qualifying manufacturing defects
Covered workmanship defects

The warranty does not cover normal wear and tear, cosmetic changes that do not affect the pool’s intended function, or damage caused by misuse, neglect, improper maintenance, unauthorized modifications, accidents, environmental conditions, or other excluded circumstances described in this policy.

3. Year Pool Equipment Warranty

Pool equipment supplied by Container Pool Pro is covered by a 3-year warranty, subject to the applicable terms and conditions.

Covered equipment may include, where applicable:

Filtration equipment
Pool circulation equipment
Pool pumps
Plumbing components supplied with the pool
Water-treatment equipment
Saltwater chlorination equipment
Electrical pool equipment
Other equipment specifically identified as covered with your order

Equipment coverage applies to qualifying manufacturing defects and covered workmanship issues.

Certain equipment may also have separate manufacturer warranty terms. Where a manufacturer’s warranty applies, those terms may govern the relevant product.

4. Year Manufacturer Warranty for Heaters and Pumps

Heaters and pumps supplied with your container pool are covered by a 1-year manufacturer’s warranty, subject to the applicable manufacturer’s terms and conditions.

This includes applicable:

Electric pool heaters and heat pumps
Propane or natural gas pool heaters
Pool pumps
Other heating or pump equipment covered by the manufacturer’s warranty

Manufacturer warranties may have their own requirements, exclusions, maintenance conditions, and claim procedures.

Where applicable, Container Pool Pro may assist you with the warranty process or direct you to the relevant manufacturer

5. Professional Installation Warranty

Every container pool purchased through Container Pool Pro is delivered and professionally installed by our team.

Our installation workmanship is covered when a problem is determined to have resulted from improper installation performed by Container Pool Pro.

This coverage does not apply to problems caused by:

Unauthorized alterations
Third-party repairs
Third-party installation work
Customer modifications
Improper maintenance
Changes to the property or installation area
Damage occurring after installation because of misuse or other excluded circumstances

6. What the Warranty Covers

Subject to the applicable warranty period, a valid warranty claim may cover a defect resulting from manufacturing or covered workmanship.

If a covered issue is confirmed, Container Pool Pro may provide an appropriate remedy based on the nature of the problem.

A warranty remedy may include:

Repairing the affected component
Replacing a defective component
Repairing the affected portion of the pool
Replacing affected equipment
Replacing the pool where appropriate
Another appropriate remedy permitted under the applicable warranty

A valid warranty claim does not automatically require replacement of the entire container pool.

7. What the Warranty Does Not Cover

This warranty does not cover damage or problems resulting from circumstances outside normal manufacturing defects or covered installation workmanship.

Exclusions include, but are not limited to:

Normal wear and tear
Cosmetic changes that do not affect functionality
Misuse or abuse
Neglect
Improper maintenance
Failure to follow maintenance instructions
Improper water chemistry
Improper chemical treatment
Failure to properly winterize the pool where required
Freezing or freeze-related damage
Unauthorized repairs
Unauthorized modifications
Third-party installation or service
Accidental damage
Impact damage
Vandalism
Fire
Flooding
Severe weather
Natural disasters
Damage caused by animals or pests
Improper electrical connections
Improper plumbing connections
Unauthorized movement or relocation of the pool
Unsuitable site conditions
Failure to properly prepare or maintain the installation area
External construction or landscaping damage
Products or equipment not supplied by Container Pool Pro

This list does not limit any rights or protections that cannot legally be excluded under applicable law.

8. Pool Maintenance Requirements

Pool Maintenance Requirements

Proper maintenance is important for protecting the performance and condition of your container pool.

Customers are responsible for following the maintenance instructions provided with their pool and equipment.

This may include:

Maintaining appropriate water chemistry
Cleaning the pool and filtration system
Maintaining appropriate water levels
Following equipment operating instructions
Properly winterizing the pool where applicable
Maintaining heating and circulation systems
Following manufacturer maintenance instructions
Taking reasonable steps to protect equipment from damage

Failure to properly maintain the pool or equipment may result in damage that is not covered by this warranty.

9. Heating, Pump and Water-Treatment Equipment

Heating, pump, filtration, and water-treatment systems may be manufactured by third-party manufacturers.

Where a separate manufacturer’s warranty applies, the manufacturer’s warranty terms and conditions will govern the applicable product.

For heaters and pumps, the standard manufacturer warranty period is 1 year.

For other qualifying pool equipment supplied by Container Pool Pro, the standard equipment warranty period is 3 years, unless the applicable product documentation states otherwise.

10. Warranty Claim Process

If you believe your container pool or equipment has a problem covered by this warranty, contact Container Pool Pro as soon as possible.

To help us evaluate your claim, please provide:

Your name
Order number
Date of purchase
Delivery and installation address
Description of the issue
Date the issue was first noticed
Photographs or videos of the problem
Relevant maintenance information
Any other information requested by our warranty team

Our team will review the information and determine the appropriate next steps.

11. Inspection and Diagnosis

Container Pool Pro may need to inspect the pool, equipment, installation, or affected component before approving a warranty claim.

If an inspection is required, we will coordinate the appropriate arrangements with the customer.

A warranty claim may be declined if the inspection determines that the problem resulted from an excluded circumstance such as misuse, improper maintenance, unauthorized modification, or third-party work.

12. Unauthorized Repairs and Modifications

Customers should contact Container Pool Pro before arranging major repairs, modifications, replacement of covered components, or relocation of the pool.

Unauthorized repairs or modifications may affect warranty coverage where they cause or contribute to the problem.

Do not dismantle, modify, relocate, or repair major pool systems without first contacting our team.

13. Relocation of a Container Pool

The warranty applies to the original installation location unless otherwise agreed in writing.

Moving a container pool after installation requires specialized transportation and equipment and may involve significant plumbing, electrical, structural, and site-preparation work.

Damage resulting from unauthorized movement, relocation, transportation, or reinstallation may not be covered under this warranty.

Contact Container Pool Pro before relocating your container pool.

14. Warranty Remedies

If a warranty claim is approved, Container Pool Pro will determine the appropriate remedy based on the nature of the covered issue.

Depending on the circumstances, the remedy may include repair, replacement of a defective component, replacement of affected equipment, or another appropriate solution.

A warranty claim does not automatically result in a cash refund.

A refund may be considered where repair or replacement is not reasonably possible or where required by applicable law.

15. Warranty Claim Costs

For approved warranty claims, Container Pool Pro will coordinate the appropriate warranty remedy.

If an inspection determines that the issue is not covered by the warranty, the customer may be responsible for applicable inspection, service, transportation, repair, or other costs.

If chargeable work is required, applicable costs will be communicated to the customer before the work is performed whenever reasonably possible.

16. Warranty Transfer

This warranty applies to the original purchaser unless otherwise agreed in writing.

If ownership of the container pool changes, the warranty does not automatically transfer to a subsequent owner unless Container Pool Pro agrees to the transfer in writing.

17. Warranty and Legal Rights

This warranty provides specific protections in addition to any rights and remedies available under applicable federal, state, or local laws.

Nothing in this Warranty Policy is intended to exclude or limit consumer rights that cannot legally be excluded or limited.

18. Contact Container Pool Pro

For warranty questions or to submit a warranty claim, please contact us:

Container Pool Pro
Email: sales@containerpoolpro.com
Phone: +1 (731) 215 – 0406
Address: 2 Hermitage Ave, Nashville, TN 37210

When contacting us about a warranty claim, please include your order number and a clear description of the issue so our team can assist you as quickly as possible.

Container Pool Pro provides shipping container pools, delivery, and professional installation throughout the United States.